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Legal

Data protection

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Data protection

§ 1 Information about the collection of personal data

  1. In the following we inform you about the collection of personal data when using our website. Personal data are all data that can be related to you personally, e.g. B. Name, address, email addresses, user behavior.

  2. The person responsible in accordance with Article 4 (7) of the EU General Data Protection Regulation (GDPR) is

    GC Hospitality GmbH
    Belchenstraße 19a
    79539 Lörrach
    Telefon : +49 07621 - 59 20 40
    E-Mail : info(at)hotel-stadt-loerrach.com
    Authorized representatives: Mr. René Gessler & Mr. Johannes Gessler

  3. Register court: District court Freiburg im Breisgau Register number:HRB 724793
    Tax ID number: DE345360519
    (see our legal notice).

    You can contact our data protection officer at datenschutz (at) schlossreinach.de or at our postal address with the addition “data protection”.

  4. When you contact us by e-mail or using a contact form, the data you provide (your e-mail address, possibly your name and telephone number) will be saved by us in order to answer your questions. We delete the data that arises in this context after the storage is no longer required, or we restrict the processing if there are statutory retention requirements. If we use contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail below about the respective processes. We also state the specified criteria for the storage period.

§ 2 your rights

  1. You have the following rights vis-à-vis us with regard to your personal data:

    • Right to information,
    • Right to correction or deletion,
    • Right to restriction of processing,
    • Right to object to processing,
    • Right to data portability.

  2. You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

§ 3 Collection of personal data when you visit our website

  1. If you only use the website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you would like to view our website, we collect the following data, which is technically necessary for us to display our website to you and to guarantee stability and security (the legal basis is Art. 6 Para. 1 S. 1 lit.f GDPR ):

    • IP address
    • Date and time of the request
    • Time zone difference to Greenwich Mean Time (GMT
    • Content of the request (specific page)
    • Access status / HTTP status code
    • amount of data transferred in each case
    • Website from which the request came
    • Browser
    • Operating system and its interface
    • Language and version of the browser software.

  2. In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and assigned to the browser you are using and through which certain information flows to the place that sets the cookie (in this case by us). Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.

  3. Use of cookies:
    • This website uses the following types of cookies, the scope and functionality of which are explained below:
      • Transient cookies (see b)
      • Persistent cookies (see c).
    • Transient cookies are automatically deleted when you close the browser. This includes in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.
    • Persistent cookies are automatically deleted after a specified period, which can differ depending on the cookie.
    • You can delete the cookies at any time in the security settings of your browser. You can configure your browser settings according to your wishes and e.g. B. reject the acceptance of third-party cookies or all cookies. We would like to point out that you may not be able to use all functions of this website.

§ 4 Further functions and offers on our website

  1. In addition to the purely informational use of our website, we offer various services that you can use if you are interested. To do this, you usually have to provide additional personal data that we use to provide the respective service and for which the aforementioned data processing principles apply.
  2. In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are checked regularly.
  3. Furthermore, we can pass on your personal data to third parties if we offer participation in campaigns, competitions, conclusion of contracts or similar services together with partners. You will receive more information on this when you provide your personal data or below in the description of the offer.
  4. If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you about the consequences of this fact in the description of the offer.

§ 5 Objection or revocation against the processing of your data

  1. If you have given your consent to the processing of your data, you can revoke this at any time. Such a revocation affects the permissibility of the processing of your personal data after you have given it to us.
  2. If we base the processing of your personal data on the balancing of interests, you can object to the processing. This is the case, in particular, if the processing is not necessary to fulfill a contract with you, which we describe in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either stop or adjust the data processing or show you our compelling reasons worthy of protection, on the basis of which we will continue the processing.
  3. You can of course object to the processing of your personal data for advertising and data analysis purposes at any time. You can inform us about your objection to advertising under the following contact details: info @ schlossreinach.

§ 6 Newsletter

  1. With your consent, you can subscribe to our newsletter, which we use to inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.
  2. We use the so-called double opt-in procedure to register for our newsletter. This means that after your registration we will send you an e-mail to the e-mail address provided, in which we ask you to confirm that you wish to receive the newsletter. In addition, we save the IP addresses you use and the times of registration and confirmation. The purpose of the procedure is to be able to prove your registration and, if necessary, to clarify any possible misuse of your personal data.
  3. The only mandatory information for sending the newsletter is your email address. The provision of further, separately marked data is voluntary and is used in order to be able to address you personally. After your confirmation, we will save your email address for the purpose of sending you the newsletter. The legal basis is Article 6 Paragraph 1 Sentence 1 Letter a GDPR.
  4. You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in every newsletter email, by email to info (at) schlossreinach.de or by sending a message to the contact details given in the legal notice.
  5. We would like to point out that we evaluate your user behavior when sending the newsletter. For this evaluation, the e-mails sent contain so-called web beacons or tracking pixels, which represent single-pixel image files that are stored on our website. For the evaluations, we link the data mentioned in § 3 and the web beacons with your email address and an individual ID. With the data obtained in this way, we create a user profile in order to tailor the newsletter to your individual interests. We record when you read our newsletters, which links you click in them and deduce your personal interests from this. We link this data to your actions on our website. You can object to this tracking at any time by clicking on the separate link provided in every email or by informing us via another contact channel. The information is stored for as long as you have subscribed to the newsletter. After you unsubscribe, we save the data purely statistically and anonymously.

§ 7 Use of Google Analytics

  1. This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.
  2. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
  3. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by using the browser plug-in available under the following link. Download and install it from: http://tools.google.com/dlpage/gaoptout?hl=de.
  4. This website uses Google Analytics with the extension "_anonymizeIp ()". As a result, IP addresses are further processed in abbreviated form, so that personal references can be ruled out. If the data collected about you can be linked to a person, this will be excluded immediately and the personal data will be deleted immediately.
  5. We use Google Analytics to analyze the use of our website and to improve it on a regular basis. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Article 6, Paragraph 1, Sentence 1, Letter f of the GDPR.
  6. Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use: http://www.google.com/analytics/terms/de .html, overview of data protection: https://support.google.com/analytics/answer/6004245?hl=de, as well as the data protection declaration: https://policies.google.com/privacy?hl=de&gl=de.