Terms and Conditions

GTC

GENERAL TERMS AND CONDITIONS (HOTEL ACCOMMODATION CONTRACT)

I. Scope of application

1. these terms and conditions apply to hotel accommodation contracts and all other services and deliveries provided by the hotel for the guest.

2. deviating provisions, even if they are contained in the general terms and conditions of the guest or the customer, shall not apply unless they are expressly recognized by the hotel in text form.
expressly recognized by the hotel in text form.

II Conclusion of contract, partners
1. upon a booking request by the guest, a hotel accommodation contract (hereinafter referred to as "contract") is concluded between the respective operating company of the hotel and the guest with a corresponding booking confirmation from the hotel.

2. the contractual partners are the hotel and the guest. If a third party makes the booking on behalf of the guest, he shall be liable to the hotel as the ordering party together with the guest as joint and several debtors for all obligations arising from the contract, provided that the hotel has received a corresponding declaration from the ordering party. Irrespective of this, each customer is obliged to forward all information relevant to the booking, in particular these General Terms and Conditions, to the guest.

3. the subletting and re-letting of the rooms provided as well as their use for purposes other than accommodation require the prior consent of the hotel in text form.

III. services, prices, payment, offsetting
1. the hotel is obliged to keep the rooms booked by the guest available in accordance with these General Terms and Conditions and to provide the agreed services.

2. the guest is obliged to pay the hotel's applicable or agreed prices for the provision of the room and the other services used by him. This also applies to services and expenses incurred by the hotel vis-à-vis third parties at the request of the guest or the customer. The agreed prices include the respective statutory value added tax. If the period between the conclusion of the contract and the guest's arrival exceeds four months and if, after the conclusion of the contract, the statutory value-added tax or any applicable local taxes and duties increase or if new local taxes and duties are introduced, the hotel reserves the right to increase the agreed prices by the amount by which the applicable value-added tax or local taxes and duties have increased or by the amount of the newly introduced local taxes and duties. 3.

3. the hotel may make its consent to a reduction in the number of rooms booked, the hotel's services or the length of the guest's stay requested by the guest after conclusion of the contract dependent on the price for the rooms and/or for the hotel's other services being increased.

4. invoices of the hotel are due for payment immediately upon receipt without deduction. The hotel may demand immediate payment of due claims from the guest at any time. The guest is in default at the latest if he does not make payment within 30 days of the due date and receipt of an invoice; this only applies to a guest who is a consumer if these consequences have been specifically pointed out in the invoice.

The hotel may charge a reminder fee of € 5.00 per reminder for each reminder after default has occurred.

General Terms and Conditions for the Hotel Accommodation Contract

5. the hotel is entitled to demand a reasonable advance payment or security deposit from the guest upon conclusion of the contract in the form of a credit card guarantee, a deposit or similar. The amount of the advance payment and the payment dates may be agreed in text form in the contract.

6. in justified cases, e.g. payment arrears of the guest or extension of the scope of the contract, the hotel is entitled to demand an advance payment or security deposit within the meaning of the above paragraph 5 or an increase in the advance payment or security deposit agreed in the contract up to the full agreed remuneration, even after conclusion of the contract until the beginning of the stay.

7. the hotel is further entitled to demand a reasonable advance payment or security deposit within the meaning of the above paragraph 5 from the guest at the beginning and during the stay for existing and future claims arising from the contract, insofar as such has not already been made in accordance with the above paragraph 5 and/or paragraph 6.

8. the guest may only offset an undisputed or legally established claim against a claim of the hotel.

IV Withdrawal of the Guest, Cancellation
1. the hotel grants the guest a right of withdrawal at any time.

The following provisions apply:
a) In the event that the guest withdraws from the booking, the hotel is entitled to reasonable compensation.
b) The hotel has the option of claiming compensation from the guest in the form of a flat-rate compensation fee instead of a specifically calculated compensation. The

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